STEMSOFT has been implementing cellular therapy software solutions exclusively since 1993 – we know what works and what doesn’t. Our team of experts are here to help you every step of the way and have a library full of resources to make your project a success.
We employ people with real world experience in cell therapy manufacturing and cell therapy informatics so we can talk your talk and walk your walk. Our structured training approach divides your project into manageable, bite size pieces allowing you to continue with your busy lab and patient schedule.
Implementation & Training Process
STEMSOFT Academy provides a structured training approach that divides your project into manageable bite-size pieces that build upon each other and fit together perfectly in the end.
Project Initiation
A successful project means being on the same page. This phase will help to set expectations and align our resources.
Exclusive Training Program
A proven and structured curriculum to help your team rapidly adopt, adapt, and utilize STEMSOFT.
Reporting & Analytics
Every data element captured within STEMSOFT can be analyzed, trended, reported on, and poked and prodded by your team! We will work with you to replicate, optimize and automate your existing reports, forms, KQI dashboards and other tedious tasks.
System Integration (Optional)
Streamline your process and automate data sharing from your EMR, your LIS, and your instruments directly to STEMSOFT.
Data Migration (Optional)
Pull in your existing cryopreserved inventory and legacy patient data using the built-in Data Import Toolkit which has been designed to keep your PHI safe and sound at your site. No external distribution needed.
Validation
Our hands-on installation process comes complete with vendor performed Installation Qualification (IQ) and Operational Qualification (OQ). But don’t worry we won’t stop there as our experts will also help educate you on the Performance Qualification (PQ) process you should prepare for.
Go Live
Our team remains available to help every step of the way and can’t wait for your go live celebration!
Optimize
Emerging science means constant change… but not to worry as our unique file-based configuration makes it easy for you to make updates and changes to STEMSOFT.
Supporting Documentation & Resources
We’ve done a bunch of the homework for you! STEMSOFT is pleased to offer our clients access to an extensive supporting documentation and resource library including:
- Mock Standard Operating Procedures, Policies and Forms
- Commendable Configuration
- Secure File Sharing
- Verification Documentation
- Online Knowledge
Ongoing Support
Extra Training Webinars
Specialized and time conscious training sessions on topics to help maximize your use of STEMSOFT delivered monthly with a recorded library available for on-demand playback.
Regular Communication
We want to keep in touch with you even after your system is up and running. You can expect to hear from us regularly whether it be a friendly check in, a notice on a product upgrade, an invite to a new event or our quarterly e-newsletter.
Users’ Group Meetings
Connect with other STEMSOFT users at meetings we’ve designed to encourage conversation, share experiences, and increase networking.
System Upgrades
STEMSOFT offers routine upgrades designed to enhance your software experience in line with science, medicine, operational, regulatory and accreditation needs.
Technical Support
We are always here to help with any question or concern you have.