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STEMSOFT LAB

323
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  • 200-Series Webinars
    • Functional Check In: Assessment of your Software Use
    • 2026 EBMT, ISCT, and FHIR Working Group Recap
    • How to – Config Management Deployment
    • STEMSOFT BI Dashboards
    • STEMSOFT and AI
    • Clinical Pathways – What they Mean, What they Do
    • FACT 9th edition Standards and Downstream Effects on STEMSOFT
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    • Chain of Identity Identifier Refresher
    • Recap of AABB 12th Edition Standards
    • 2025 ISCT Annual Meeting Recap
    • 2025 Users Group – Product Updates
    • Kanban Inventory Management
    • Validation for GA Upgrades
    • ISCT 2024
    • HL7 FHIR, what comes next?
    • ASTCT and CIBMTR Tandem Meetings Recap
    • Integration and Outcome Analysis for Non-Techies
    • Chain of Identity Identifier in STEMSOFT Pt. 2
    • Chain of Identity Identifier in STEMSOFT Pt. 1
    • Cautionary Tales from STEMSOFT QA
    • Recap of AABB 11th Edition Standards
    • Introduction to CLINIC Workflows
    • Remote Vendor Audit – 2023
    • Fishbone Risk Assessment Overview
    • Functional Check-In: Assessment of your Software Use
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    • STEMSOFT and Annex 11
    • Auditing in STEMSOFT
    • Integration and Outcome Analysis for Non-Techies (CLINIC)
    • Data Integrity
    • So your Inspector Wants to do a Tracer
    • Recap of AABB 10th Edition Standards
    • How to Maintain Inspection Readiness
    • Recap of FACT/JACIE 8th Edition Standards
    • STEMSOFT BI and Reporting Resources
    • 2025 Users Group – Remote Vendor Audit
    • STEMSOFT Support Portal Overview
    • Risk Assessment Overview
    • Downtime SOP Processing and Labeling
    • How to Handle Occurrences
    • How to Specify a Report
    • How to Train your Staff
    • Introduction to STEMSOFT Data Migration 201
    • Introduction to STEMSOFT Data Migration 202
    • Introduction to STEMSOFT’s New User Interface
    • Introduction to Configuration Verification
    • STEMSOFT and Instrument Integration
    • Introduction to STEMSOFT Data Migration 203
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    • User Administration and Account Management
  • Articles and FAQs
    • Good Manufacturing Practice for Finished Pharmaceuticals – US FDA Part 211 – Subpart J
    • FDA – Data Integrity & Compliance with Drug cGMP
    • MHRA – Data Integrity Guidance and Definitions
    • STEMSOFT Note: Domain Outage
    • Local Codes – ICCBBA Product Codes
    • How to Document Your Label and Printer Assessments, Configuration and Installation
    • Can we scan documents directly into STEMSOFT?
    • My printed barcodes are not readable and are fuzzy, smeared, or lack definition.
    • What is the maximum file size supported in Sharefile?
    • How to Document your STEMSOFT Workflow Assessments
    • How does STEMSOFT assist with our FACT/JACIE accreditation requirements?
    • BI License Renewal – 2025-2028
    • Statement on Log4j Vulnerability CVE-2021-44228
    • Thank you – 2021 Virtual STEMSOFT Users’ Group Meeting
    • Upcoming Deployment Freeze
    • How do I identify retention vials vs infusible products?
    • Why is Recall a risk and not a status?
    • Does STEMSOFT interface with my environmental monitoring system?
    • Can STEMSOFT integrate my freezer alarms?
    • Can STEMSOFT integrate with particle counters and similar environmental and/or facility monitoring instruments?
    • Why does STEMSOFT store all date/time values in Coordinated Universal Time (UTC)?
    • Can STEMSOFT provide log files of the IQ and OQ of my software?
    • If we use Avery labels, will the labels print directly to an Avery-specific label sheet?
    • Why should we use ISBT 128 labeling?
    • Survey – Product Processing Summary Report
    • STEMSOFT and PrintNightmare
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    • Your STEMSOFT Upgrade Release Process
    • Introducing STEMSOFT MicroTutorials
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    • 2 Digit Years
    • Secure File Transfer
    • Are clustered database servers supported?
    • What is STEMSOFT’s policy on patch management?
    • What is the anticipated lifetime growth of the STEMSOFT database?
    • What does “RID” mean in the LRQ of the 4×4 label?
    • What browser versions do you support?
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    • How does STEMSOFT support purging or archiving of data?
    • Does STEMSOFT support encryption of the database or web page?
    • Does STEMSOFT have any antivirus exclusions?
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    • What are the back up procedures for the database?
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    • Is there a way to hide observations within a record?
    • How to set up multiple printers to a single label ? (i.e. one printer goes down for maintenance) 
    • How often and how does STEMSOFT update the ISBT description codes?
    • How many label printers do I need? 
    • How many cases do I need review when validating a data migration? 
    • How does the bar code scanning work to search or populate records? 
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    • How does STEMSOFT handle duplicate identifiers? 
    • How does STEMSOFT handle simultaneous users? 
    • How does STEMSOFT approach two tech verification?
    • How does STEMSOFT address system downtime and disaster recovery? 
    • How do you handle deletions within STEMSOFT?
    • How do system upgrades work? 
    • How do I change a username?
    • How can STEMSOFT document emergency testing and COVID-19?
    • How are user logins and passwords managed?
    • How are recalls managed in STEMSOFT LAB and STEMSOFT CORD?
    • For Subject, how can I search by a combination of first and last names?
    • During unit processing, will the software stop me from using an equipment that hasn’t been calibrated?
    • Does the system time out if you are on a record?
    • Does the system alert you to order supplies?
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    • Does our facility need to change our HemaTrax site license to a networked version for STEMSOFT?
    • Does my ISBT partial label need to state the storage temperature or additive on it?
    • Do you need to update the label for existing equipment after each time preventative maintenance has occurred?
    • Describe the system’s approach and ability to generate reports and statistical analysis
    • Can we update all consumable records affected by a recall at once? 
    • Can we migrate legacy data from third party systems into STEMSOFT?
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    • What do I do when I receive a DIN without Flag Characters?
    • What is included with your STEMSOFT Annual Subscription license?
    • What does Retained mean?
    • What is STEMSOFT BI?
    • What is the purpose of Occurrence within STEMSOFT?
    • What kind of scanners and printers are required for Consumable labels?
    • What software and configuration support does STEMSOFT provide vs what is my IT department responsible for?
    • Who is responsible when upgrades are released for Microsoft SQL?
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    • Why am I getting a “No email client found” error message when trying to share/email a record from STEMSOFT?
    • Why are sibling product code splits A0, Aa, Ab, Ac, not A0, B0, C0, and D0?
    • Why is 2D barcoding not used in the ISBT label?
    • Can STEMSOFT integrate with automated instruments and devices? 
    • Can I access STEMSOFT in the clean room?
    • What is the format of the ISBT product code?
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    • How do I find my STEMSOFT application log files?
    • How do I update my STEMSOFT License?
    • Is STEMSOFT 21 CFR Part 11 compliant?
    • How does the audit trail work? 
    • How does STEMSOFT ensure HIPAA compliance?
    • How does STEMSOFT comply with GDPR? 
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  • Configuration Verification Forms
    • SSL-DTA-FRM-069-V01 – STEMSOFT Configuration Verification – Unverifiable Configuration
    • SSL-DTA-FRM-054-V02 – STEMSOFT Configuration Verification – Places
    • SSL-DTA-FRM-000-V02 – Configuration Verification – Baseline
    • SSL-DTA-FRM-050-V02 – STEMSOFT Local Code Configuration Verification
    • SSL-DTA-FRM-040-V03 – STEMSOFT Configuration Verification – Other Changes
    • SSL-DTA-FRM-029-V02 – IT/IS Qualification/Audit
    • SSL-DTA-FRM-026-V04 – Custom Label Configuration
    • SSL-DTA-SOP-004-V07 – Configuration, Deployment and Go Live Verification
    • SSL-DTA-FRM-001-V04 – Materials Management
    • SSL-DTA-FRM-002-V03 – Equipment Management and Environmental Monitoring
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    • SSL-DTA-FRM-004-V04 – Specimen Management Workflow Assessment
    • SSL-DTA-FRM-005-V05 – Specimen Management
    • SSL-DTA-FRM-006-V03 – Labeling
    • SSL-DTA-FRM-007-V03 – Workflow Specification
    • SSL-DTA-FRM-008-V08 – STEMSOFT Approval for Package Creation and Subsequent Deployment
    • SSL-DTA-FRM-012-V04 – Printer Configuration
    • SSL-DTA-FRM-013-V04 – Printer Setup and IQ
    • SSL-DTA-FRM-014-V03 – Data Migration
    • SSL-DTA-FRM-015-V04 – Interfaces
    • SSL-DTA-FRM-016-V03 – Upgrade Confirmation
    • SSL-DTA-FRM-021-V04 – Freezers
    • SSL-DTA-FRM-022-V03 – IDMs
    • SSL-DTA-FRM-023-V03 – Reports
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    • SSL-DTA-FRM-025-V04 – Batteries and Observations
  • Example SOPs
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    • SSL-LBL-SOP-007-V04 – Procedure for Labeling using the CT Label (MNC, Apheresis Collection for Further Processing)
    • SSL-DTA-SOP-015-V03 – STEMSOFT Configuration Management Import Tool
    • SSL-MAN-SOP-001-V02 – STEMSOFT Specimen Management and Manufacturing
    • SSL-MAN-SOP-012-V01 – Workflow for Infusion of Fresh Allogeneic Products
    • SSL-MAN-SOP-007-V02 – Workflows to Aliquot, Fractionate, Pool or Sample a Specimen
    • SSL-MAN-SOP-013-V01 – Workflow for Infusion of Cryopreserved Products
    • SSL-MAN-SOP-015-V01 – Workflow for Hetastarch RBC Reduction
    • SSL-MAN-SOP-010-V02 – Workflows for Storage of Cryopreserved Products
    • SSL-DTA-SOP-004-V07 – Configuration, Deployment and Go Live Verification
    • SSL-DTA-SOP-002-V02 – Policy for Implementation of STEMSOFT LAB/CORD
    • SSL-MAN-SOP-017-V01 – Managing LN2 Freezers as Places in STEMSOFT
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    • SSL-DTA-SOP-011-V03 – STEMSOFT Troubleshooting, Support and Reporting an Issue with the Software
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    • SSL-LBL-SOP-004-V01 – Procedure for Labeling with Dummy Consumables from Registries
    • SSL-LBL-SOP-005-V02 – Procedure for Creation of Label Matrix for Validation
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    • SSL-DEV-SOP-002-V06 – Error Correction
    • SSL-DEV-SOP-005-V05 – Documenting Occurrences in STEMSOFT LAB
    • SSL-DEV-SOP-006-V04 – Procedure for Downtime and Subsequent Data Entry into STEMSOFT LAB/CORD
    • SSL-DTA-FRM-017-V02 – Service Level Agreement for STEMSOFT Application
    • SSL-DTA-SOP-001-V07 – User Administration
    • SSL-DTA-SOP-003-V06 – Upgrades and Updates to STEMSOFT Software
    • SSL-DTA-SOP-008-V05 – Procedure for Updating STEMSOFT Licenses
    • SSL-DTA-SOP-009-V05 – Procedure for Importing Reports into STEMSOFT
    • SSL-DTA-SOP-010-V04 – Procedure for Workflow Assignment
    • SSL-EQM-SOP-001-V05 – Equipment Management
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    • SSL-MAN-SOP-004-V02 – Workflows for Transport and Shipping a Specimen
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    • SSL-MAN-SOP-006-V04 – Workflow to Store a Refrigerated or Room Temperature Specimen
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    • SSL-MAT-SOP-003-V06 – Procedure for Materials Management Receipt, Quarantine and Release
    • SSL-MAT-SOP-004-V06 – Procedure for Recall Activities in STEMSOFT
    • SSL-MAT-FRM-004-V02 – Specifications for Current Critical Materials Table
    • SSL-MAT-SOP-006-V06 – Procedure for Critical Materials Specifications
    • SSL-MAT-SOP-007-V02 – Materials Management Inventory Management
    • SSL-MAT-SOP-008-V03 – Procedure for Materials Management – Manufactured Consumable
    • SSL-QAL-SOP-003-V04 – Personnel Training in STEMSOFT
  • Jump Start
    • Week 8
    • Week 2
    • Week 11
    • Week 12
    • Week 13
    • Jump Start Implementation – STEMSOFT LAB/CORD
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    • Week 6
    • Week 5
    • Week 4
    • Week 1
    • Week 7
  • MicroTutorials
    • MicroTutorial: How to Create a Bar Chart
    • MicroTutorial: How to Add a Grid Report
    • MicroTutorial: How to Create a Pie Chart
    • MicroTutorial: How to Use Filters
    • MicroTutorial: How to View, Run and Access Reports
    • MicroTutorial: Occurrences 101 – Introduction
    • MicroTutorial: Occurrences 101a – Create an Occurrence Record
    • MicroTutorial: Occurrences 101b – Edit an Occurrence Record
    • MicroTutorial: Occurrences 101c – Close an Occurrence Record
    • MicroTutorial: Occurrences 101d – BPD Code Assignment for Occurrences
    • MicroTutorial: Occurrences 101e – CTCAE Code Assignment for Occurrences
    • MicroTutorial: Config Management Deployment Series – 4. Import
    • MicroTutorial: Config Management Deployment Series – 3. Upload
    • MicroTutorial: Config Management Deployment Series – 2. Backup
    • MicroTutorial: Config Management Deployment Series – 1. Sharefile
    • MicroTutorial: Config Management Deployment Series – Intro to CM Tool
  • Other Resources
    • SSL-DTA-FRM-063 STEMSOFT Project Team Matrix
    • SSL-DTA-FRM-069-V01 – STEMSOFT Configuration Verification – Unverifiable Configuration
    • SSL-DTA-FRM-068-V01 – STEMSOFT Software – Deployment Dates: Configuration Management Packages
    • Advisory Notice: Mandatory Hotfix – Calculation of ‘c’ in ISBT Data Structure 005 and 006
    • STEMSOFT Label Catalogue
    • SSL-DTA-FRM-067-V02 – STEMSOFT Software – Inclusive Dates of Use
    • STEMSOFT Note: Domain Outage
    • STEMSOFT Printer Setup Instructions
    • STEMSOFT – Functional Assessment Checklist
    • How does STEMSOFT assist with our FACT/JACIE accreditation requirements?
    • STEMSOFT Vendor Questionnaire
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    • STEMSOFT System Requirements
    • Barcoding with STEMSOFT
    • STEMSOFT Label Design Specification
    • Example Log for Downtime and Subsequent Data Entry into STEMSOFT
  • Policies
    • SSL-DTA-SOP-013-V02 – Policy for Data Integrity and Procedure for Data Entry into STEMSOFT LAB
    • SSL-QAL-POL-006-V08 – Policy for Electronic Record Systems
  • Product GA Release
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  • Sample Reports
    • SSRS – All Specimens (LAB/CORD)
    • SSRS – Audit Logs (LAB/CORD)
    • SSRS – Consumable Recall (LAB/CORD)
    • SSRS – Consumables (LAB/CORD)
    • SSRS – Equipment Maintenance (LAB/CORD)
    • SSRS – Key Quality Indicators (LAB/CORD)
    • SSRS – Occurrences (LAB/CORD)
    • SSRS – Offline DIN Report (LAB/CORD)
    • SSRS – Specimen Observations (LAB/CORD)
    • SSRS – Specimens Infused (LAB/CORD)
    • SSRS – Specimens With Recipient and Location by Collection Date (LAB/CORD)
    • SSRS – Subject Observations (LAB/CORD)
    • SSRS – Tank Inventory (LAB/CORD)
    • BI – Occurrences (LAB/CORD)
    • BI – Freezer Inventory Occupied Locations (LAB/CORD)
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    • BI – Consumed Consumables – KQI (LAB/CORD)
    • BI – Inactive Specimens with a Current Location (LAB/CORD)
    • SSRS – Label Reconciliation Report (LAB/CORD)
    • SSRS – Treatments Planned (LAB/CORD)
    • SSRS – Database Usage Metrics Report
    • STEMSOFT LAB/CORD Report Catalogue
    • SSRS – Treatments Completed (LAB/CORD)
    • SSRS – Storage Locations – Occupied (LAB/CORD)
    • SSRS – Storage Locations – Empty (LAB/CORD)
  • Training Materials
    • So you have a new hire…getting them started with STEMSOFT
    • SSL-LBL-SOP-007-V04 – Procedure for Labeling using the CT Label (MNC, Apheresis Collection for Further Processing)
    • Introduction to Treatments
    • SSL-DTA-SOP-015-V03 – STEMSOFT Configuration Management Import Tool
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    • SSL-DTA-SOP-011-V03 – STEMSOFT Troubleshooting, Support and Reporting an Issue with the Software
    • Diagramming Process Example
    • Data Entry Tips and Tricks
    • STEMSOFT Glossary
    • SSC-QAL-FRM-015-V01 – STEMSOFT Continuing Education Training Form
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    • SSL-QAL-SOP-003-V04 – Personnel Training in STEMSOFT
    • Training Certificate Template
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STEMSOFT CLINIC

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  • 200-Series Webinars
    • Functional Check In: Assessment of your Software Use
    • 2026 EBMT, ISCT, and FHIR Working Group Recap
    • How to – Config Management Deployment
    • STEMSOFT BI Dashboards
    • STEMSOFT and AI
    • Clinical Pathways – What they Mean, What they Do
    • FACT 9th edition Standards and Downstream Effects on STEMSOFT
    • Restricted content
    • Chain of Identity Identifier Refresher
    • Recap of AABB 12th Edition Standards
    • 2025 ISCT Annual Meeting Recap
    • 2025 Users Group – Product Updates
    • Kanban Inventory Management
    • Validation for GA Upgrades
    • ISCT 2024
    • HL7 FHIR, what comes next?
    • Data Integrity
    • ASTCT and CIBMTR Tandem Meetings Recap
    • Integration and Outcome Analysis for Non-Techies
    • Chain of Identity Identifier in STEMSOFT Pt. 2
    • Chain of Identity Identifier in STEMSOFT Pt. 1
    • Cautionary Tales from STEMSOFT QA
    • Recap of AABB 11th Edition Standards
    • Introduction to CLINIC Workflows
    • Remote Vendor Audit – 2023
    • Fishbone Risk Assessment Overview
    • Functional Check-In: Assessment of your Software Use
    • Auditing in STEMSOFT
    • Integration and Outcome Analysis for Non-Techies (CLINIC)
    • How to Maintain Inspection Readiness
    • Recap of FACT/JACIE 8th Edition Standards
    • STEMSOFT BI and Reporting Resources
    • 2025 Users Group – Remote Vendor Audit
    • STEMSOFT Support Portal Overview
    • Risk Assessment Overview
    • How to Train your Staff
    • Introduction to Configuration Verification
    • Introduction to STEMSOFT Data Migration 201
    • Introduction to STEMSOFT Data Migration 202
    • Introduction to STEMSOFT Data Migration 203
    • Introduction to STEMSOFT’s New User Interface
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    • User Administration and Account Management
  • Articles and FAQs
    • ASTCT RFI Drops Spreadsheet
    • Can we scan documents directly into STEMSOFT?
    • What is the maximum file size supported in Sharefile?
    • BI License Renewal – 2025-2028
    • Statement on Log4j Vulnerability CVE-2021-44228
    • Thank you – 2021 Virtual STEMSOFT Users’ Group Meeting
    • Upcoming Deployment Freeze
    • Why does STEMSOFT store all date/time values in Coordinated Universal Time (UTC)?
    • Can STEMSOFT provide log files of the IQ and OQ of my software?
    • Survey – Product Processing Summary Report
    • STEMSOFT and PrintNightmare
    • Your STEMSOFT Upgrade Release Process
    • Introducing STEMSOFT MicroTutorials
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    • 2 Digit Years
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    • Secure File Transfer
    • Are clustered database servers supported?
    • What is STEMSOFT’s policy on patch management?
    • What is the anticipated lifetime growth of the STEMSOFT database?
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    • What browser versions do you support?
    • How does STEMSOFT support purging or archiving of data?
    • Does STEMSOFT support encryption of the database or web page?
    • Does STEMSOFT have any antivirus exclusions?
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    • What are the back up procedures for the database?
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    • Is there a way to hide observations within a record?
    • How many cases do I need review when validating a data migration? 
    • How does STEMSOFT handle duplicate identifiers? 
    • How does STEMSOFT handle simultaneous users? 
    • How does STEMSOFT address system downtime and disaster recovery? 
    • How do you handle deletions within STEMSOFT?
    • How do system upgrades work? 
    • How do I change a username?
    • How can STEMSOFT document emergency testing and COVID-19?
    • How are user logins and passwords managed?
    • For Subject, how can I search by a combination of first and last names?
    • Does the system time out if you are on a record?
    • Describe the system’s approach and ability to generate reports and statistical analysis
    • Can we migrate legacy data from third party systems into STEMSOFT?
    • What is included with your STEMSOFT Annual Subscription license?
    • What is STEMSOFT BI?
    • What is the purpose of Occurrence within STEMSOFT?
    • What software and configuration support does STEMSOFT provide vs what is my IT department responsible for?
    • Who is responsible when upgrades are released for Microsoft SQL?
    • Why am I getting a “No email client found” error message when trying to share/email a record from STEMSOFT?
    • Restricted content
    • How do I find my STEMSOFT application log files?
    • How do I update my STEMSOFT License?
    • Restricted content
    • Restricted content
    • Is STEMSOFT 21 CFR Part 11 compliant?
    • How does the audit trail work? 
    • How does STEMSOFT ensure HIPAA compliance?
    • How does STEMSOFT comply with GDPR? 
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  • Configuration Verification Forms
    • Restricted content
    • SSL-DTA-FRM-040-V03 – STEMSOFT Configuration Verification – Other Changes
    • SSL-DTA-FRM-029-V02 – IT/IS Qualification/Audit
    • Restricted content
    • SSL-DTA-FRM-014-V03 – Data Migration
    • SSL-DTA-FRM-015-V04 – Interfaces
    • SSL-DTA-FRM-016-V03 – Upgrade Confirmation
    • SSL-DTA-FRM-025-V04 – Batteries and Observations
  • Example SOPs
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    • SSL-DTA-SOP-001-V07 – User Administration
    • SSL-DTA-SOP-008-V05 – Procedure for Updating STEMSOFT Licenses
    • SSL-DTA-SOP-011-V03 – STEMSOFT Troubleshooting, Support and Reporting an Issue with the Software
    • SSL-QAL-SOP-003-V04 – Personnel Training in STEMSOFT
    • SSL-DTA-SOP-003-V06 – Upgrades and Updates to STEMSOFT Software
    • SSL-DEV-SOP-002-V06 – Error Correction
    • SSL-DTA-SOP-015-V03 – STEMSOFT Configuration Management Import Tool
    • SSL-DTA-FRM-017-V02 – Service Level Agreement for STEMSOFT Application
    • SSL-DTA-SOP-009-V05 – Procedure for Importing Reports into STEMSOFT
    • SSL-LBL-SOP-007-V04 – Procedure for Labeling using the CT Label (MNC, Apheresis Collection for Further Processing)
    • SSL-DTA-SOP-004-V07 – Configuration, Deployment and Go Live Verification
  • Jump Start
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  • MicroTutorials
    • MicroTutorial: How to Create a Bar Chart
    • MicroTutorial: How to Add a Grid Report
    • MicroTutorial: How to Create a Pie Chart
    • MicroTutorial: How to Use Filters
    • MicroTutorial: How to View, Run and Access Reports
    • MicroTutorial: Occurrences 101 – Introduction
    • MicroTutorial: Occurrences 101a – Create an Occurrence Record
    • MicroTutorial: Occurrences 101b – Edit an Occurrence Record
    • MicroTutorial: Occurrences 101c – Close an Occurrence Record
    • MicroTutorial: Config Management Deployment Series – 4. Import
    • MicroTutorial: Config Management Deployment Series – 3. Upload
    • MicroTutorial: Config Management Deployment Series – 2. Backup
    • MicroTutorial: Config Management Deployment Series – 1. Sharefile
    • MicroTutorial: Config Management Deployment Series – Intro to CM Tool
  • Other Resources
    • STEMSOFT Vendor Questionnaire
    • STEMSOFT Printer Setup Instructions
    • STEMSOFT System Requirements
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    • STEMSOFT – Functional Assessment Checklist
    • SSL-DTA-FRM-069-V01 – STEMSOFT Configuration Verification – Unverifiable Configuration
    • SSL-DTA-FRM-068-V01 – STEMSOFT Software – Deployment Dates: Configuration Management Packages
    • SSC-DTA-PRO-006-V01 – Electronic Documentation of Long Term Followup Process in STEMSOFT CLINIC
    • SSL-DTA-FRM-067-V02 – STEMSOFT Software – Inclusive Dates of Use
  • Policies
    • SSL-QAL-POL-006-V08 – Policy for Electronic Record Systems
  • Product GA Release
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  • Sample Reports
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    • SSRS – Database Usage Metrics Report
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  • Training Materials
    • So you have a new hire…getting them started with STEMSOFT
    • SSC-DTA-PRO-006-V01 – Electronic Documentation of Long Term Followup Process in STEMSOFT CLINIC
    • Introduction to Treatments
    • SSL-DTA-SOP-011-V03 – STEMSOFT Troubleshooting, Support and Reporting an Issue with the Software
    • Data Entry Tips and Tricks
    • STEMSOFT Glossary
    • Training Certificate Template
    • Restricted content
    • SSC-QAL-FRM-015-V01 – STEMSOFT Continuing Education Training Form
    • Restricted content
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STEMSOFT CORD

273
  • Restricted content
  • Restricted content
  • Restricted content
  • Restricted content
  • 200-Series Webinars
    • Functional Check In: Assessment of your Software Use
    • 2026 EBMT, ISCT, and FHIR Working Group Recap
    • How to – Config Management Deployment
    • STEMSOFT BI Dashboards
    • STEMSOFT and AI
    • Clinical Pathways – What they Mean, What they Do
    • FACT 9th edition Standards and Downstream Effects on STEMSOFT
    • Restricted content
    • Chain of Identity Identifier Refresher
    • Recap of AABB 12th Edition Standards
    • 2025 ISCT Annual Meeting Recap
    • 2025 Users Group – Product Updates
    • Kanban Inventory Management
    • Validation for GA Upgrades
    • ISCT 2024
    • HL7 FHIR, what comes next?
    • ASTCT and CIBMTR Tandem Meetings Recap
    • Integration and Outcome Analysis for Non-Techies
    • Chain of Identity Identifier in STEMSOFT Pt. 2
    • Chain of Identity Identifier in STEMSOFT Pt. 1
    • Cautionary Tales from STEMSOFT QA
    • Recap of AABB 11th Edition Standards
    • Introduction to CLINIC Workflows
    • Remote Vendor Audit – 2023
    • Fishbone Risk Assessment Overview
    • Functional Check-In: Assessment of your Software Use
    • STEMSOFT and Annex 11
    • Auditing in STEMSOFT
    • Integration and Outcome Analysis for Non-Techies (CLINIC)
    • Data Integrity
    • So your Inspector Wants to do a Tracer
    • Recap of AABB 10th Edition Standards
    • How to Maintain Inspection Readiness
    • Recap of FACT/JACIE 8th Edition Standards
    • STEMSOFT BI and Reporting Resources
    • 2025 Users Group – Remote Vendor Audit
    • STEMSOFT Support Portal Overview
    • Risk Assessment Overview
    • Downtime SOP Processing and Labeling
    • How to Handle Occurrences
    • How to Specify a Report
    • How to Train your Staff
    • Introduction to Configuration Verification
    • Introduction to STEMSOFT Data Migration 201
    • Introduction to STEMSOFT Data Migration 202
    • Introduction to STEMSOFT Data Migration 203
    • Introduction to STEMSOFT’s New User Interface
    • STEMSOFT and Instrument Integration
    • User Administration and Account Management
  • Articles and FAQs
    • Good Manufacturing Practice for Finished Pharmaceuticals – US FDA Part 211 – Subpart J
    • FDA – Data Integrity & Compliance with Drug cGMP
    • MHRA – Data Integrity Guidance and Definitions
    • Local Codes – ICCBBA Product Codes
    • How to Document Your Label and Printer Assessments, Configuration and Installation
    • Can we scan documents directly into STEMSOFT?
    • My printed barcodes are not readable and are fuzzy, smeared, or lack definition.
    • What is the maximum file size supported in Sharefile?
    • How to Document your STEMSOFT Workflow Assessments
    • How does STEMSOFT assist with our FACT/JACIE accreditation requirements?
    • BI License Renewal – 2025-2028
    • Statement on Log4j Vulnerability CVE-2021-44228
    • Thank you – 2021 Virtual STEMSOFT Users’ Group Meeting
    • Upcoming Deployment Freeze
    • How do I identify retention vials vs infusible products?
    • Why is Recall a risk and not a status?
    • Does STEMSOFT interface with my environmental monitoring system?
    • Can STEMSOFT integrate my freezer alarms?
    • Can STEMSOFT integrate with particle counters and similar environmental and/or facility monitoring instruments?
    • Why does STEMSOFT store all date/time values in Coordinated Universal Time (UTC)?
    • Can STEMSOFT provide log files of the IQ and OQ of my software?
    • If we use Avery labels, will the labels print directly to an Avery-specific label sheet?
    • Why should we use ISBT 128 labeling?
    • Survey – Product Processing Summary Report
    • STEMSOFT and PrintNightmare
    • Your STEMSOFT Upgrade Release Process
    • Introducing STEMSOFT MicroTutorials
    • 2 Digit Years
    • Secure File Transfer
    • Are clustered database servers supported?
    • What is STEMSOFT’s policy on patch management?
    • What is the anticipated lifetime growth of the STEMSOFT database?
    • What does “RID” mean in the LRQ of the 4×4 label?
    • What browser versions do you support?
    • How does STEMSOFT support purging or archiving of data?
    • Does STEMSOFT support encryption of the database or web page?
    • Does STEMSOFT have any antivirus exclusions?
    • What are the back up procedures for the database?
    • Is there a way to hide observations within a record?
    • How to set up multiple printers to a single label ? (i.e. one printer goes down for maintenance) 
    • How often and how does STEMSOFT update the ISBT description codes?
    • How many label printers do I need? 
    • How many cases do I need review when validating a data migration? 
    • How does the bar code scanning work to search or populate records? 
    • How does STEMSOFT handle duplicate identifiers? 
    • How does STEMSOFT handle simultaneous users? 
    • How does STEMSOFT approach two tech verification?
    • How does STEMSOFT address system downtime and disaster recovery? 
    • How do you handle deletions within STEMSOFT?
    • How do system upgrades work? 
    • How do I change a username?
    • How can STEMSOFT document emergency testing and COVID-19?
    • How are user logins and passwords managed?
    • How are recalls managed in STEMSOFT LAB and STEMSOFT CORD?
    • For Subject, how can I search by a combination of first and last names?
    • During unit processing, will the software stop me from using an equipment that hasn’t been calibrated?
    • Does the system time out if you are on a record?
    • Does the system alert you to order supplies?
    • Does our facility need to change our HemaTrax site license to a networked version for STEMSOFT?
    • Does my ISBT partial label need to state the storage temperature or additive on it?
    • Do you need to update the label for existing equipment after each time preventative maintenance has occurred?
    • Describe the system’s approach and ability to generate reports and statistical analysis
    • Can we update all consumable records affected by a recall at once? 
    • Can we migrate legacy data from third party systems into STEMSOFT?
    • What do I do when I receive a DIN without Flag Characters?
    • What is included with your STEMSOFT Annual Subscription license?
    • What does Retained mean?
    • What is STEMSOFT BI?
    • What is the purpose of Occurrence within STEMSOFT?
    • What kind of scanners and printers are required for Consumable labels?
    • What software and configuration support does STEMSOFT provide vs what is my IT department responsible for?
    • Who is responsible when upgrades are released for Microsoft SQL?
    • Why am I getting a “No email client found” error message when trying to share/email a record from STEMSOFT?
    • Why are sibling product code splits A0, Aa, Ab, Ac, not A0, B0, C0, and D0?
    • Why is 2D barcoding not used in the ISBT label?
    • Can STEMSOFT integrate with automated instruments and devices? 
    • Can I access STEMSOFT in the clean room?
    • What is the format of the ISBT product code?
    • How do I find my STEMSOFT application log files?
    • How do I update my STEMSOFT License?
    • Is STEMSOFT 21 CFR Part 11 compliant?
    • How does the audit trail work? 
    • How does STEMSOFT ensure HIPAA compliance?
    • How does STEMSOFT comply with GDPR? 
    • Restricted content
  • Configuration Verification Forms
    • SSL-DTA-FRM-000-V02 – Configuration Verification – Baseline
    • SSL-DTA-FRM-050-V02 – STEMSOFT Local Code Configuration Verification
    • SSL-DTA-FRM-040-V03 – STEMSOFT Configuration Verification – Other Changes
    • SSL-DTA-FRM-029-V02 – IT/IS Qualification/Audit
    • SSL-DTA-FRM-026-V04 – Custom Label Configuration
    • SSL-DTA-SOP-004-V07 – Configuration, Deployment and Go Live Verification
    • SSL-DTA-FRM-001-V04 – Materials Management
    • SSL-DTA-FRM-002-V03 – Equipment Management and Environmental Monitoring
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    • SSL-DTA-FRM-004-V04 – Specimen Management Workflow Assessment
    • SSL-DTA-FRM-005-V05 – Specimen Management
    • SSL-DTA-FRM-006-V03 – Labeling
    • SSL-DTA-FRM-007-V03 – Workflow Specification
    • SSL-DTA-FRM-012-V04 – Printer Configuration
    • SSL-DTA-FRM-013-V04 – Printer Setup and IQ
    • SSL-DTA-FRM-014-V03 – Data Migration
    • SSL-DTA-FRM-015-V04 – Interfaces
    • SSL-DTA-FRM-016-V03 – Upgrade Confirmation
    • SSL-DTA-FRM-021-V04 – Freezers
    • SSL-DTA-FRM-022-V03 – IDMs
    • SSL-DTA-FRM-023-V03 – Reports
    • Restricted content
    • SSL-DTA-FRM-025-V04 – Batteries and Observations
  • Example SOPs
    • SSL-MAN-SOP-001-V02 – STEMSOFT Specimen Management and Manufacturing
    • SSL-MAN-SOP-012-V01 – Workflow for Infusion of Fresh Allogeneic Products
    • SSL-MAN-SOP-007-V02 – Workflows to Aliquot, Fractionate, Pool or Sample a Specimen
    • SSL-MAN-SOP-013-V01 – Workflow for Infusion of Cryopreserved Products
    • SSL-MAN-SOP-015-V01 – Workflow for Hetastarch RBC Reduction
    • SSL-MAN-SOP-010-V02 – Workflows for Storage of Cryopreserved Products
    • SSL-DTA-SOP-004-V07 – Configuration, Deployment and Go Live Verification
    • SSL-DTA-SOP-002-V02 – Policy for Implementation of STEMSOFT LAB/CORD
    • SSL-MAN-SOP-017-V01 – Managing LN2 Freezers as Places in STEMSOFT
    • SSL-DTA-SOP-011-V03 – STEMSOFT Troubleshooting, Support and Reporting an Issue with the Software
    • SSL-MAN-PRO-010-V02 Electronic Documentation of HPC, Cord Blood Process in STEMSOFT CORD
    • SSL-DEV-SOP-002-V06 – Error Correction
    • SSL-DEV-SOP-006-V04 – Procedure for Downtime and Subsequent Data Entry into STEMSOFT LAB/CORD
    • SSL-DTA-FRM-017-V02 – Service Level Agreement for STEMSOFT Application
    • SSL-DTA-SOP-001-V07 – User Administration
    • SSL-DTA-SOP-003-V06 – Upgrades and Updates to STEMSOFT Software
    • SSL-DTA-SOP-008-V05 – Procedure for Updating STEMSOFT Licenses
    • SSL-DTA-SOP-009-V05 – Procedure for Importing Reports into STEMSOFT
    • SSL-DTA-SOP-010-V04 – Procedure for Workflow Assignment
    • SSL-EQM-SOP-001-V05 – Equipment Management
    • SSL-LBL-SOP-004-V01 – Procedure for Labeling with Dummy Consumables from Registries
    • SSL-LBL-SOP-005-V02 – Procedure for Creation of Label Matrix for Validation
    • SSL-MAT-FRM-004-V02 – Specifications for Current Critical Materials Table
    • SSL-MAT-SOP-003-V06 – Procedure for Materials Management Receipt, Quarantine and Release
    • SSL-MAT-SOP-004-V06 – Procedure for Recall Activities in STEMSOFT
    • SSL-MAT-SOP-006-V06 – Procedure for Critical Materials Specifications
    • SSL-MAT-SOP-007-V02 – Materials Management Inventory Management
    • SSL-MAT-SOP-008-V03 – Procedure for Materials Management – Manufactured Consumable
    • SSL-MAN-SOP-004-V02 – Workflows for Transport and Shipping a Specimen
    • SSL-MAN-SOP-006-V04 – Workflow to Store a Refrigerated or Room Temperature Specimen
  • Jump Start
    • Week 8
    • Week 2
    • Week 11
    • Week 12
    • Week 13
    • Jump Start Implementation – STEMSOFT LAB/CORD
    • Week 3
    • Week 10
    • Week 9
    • Week 6
    • Week 5
    • Week 4
    • Week 1
    • Week 7
  • MicroTutorials
    • MicroTutorial: How to Create a Bar Chart
    • MicroTutorial: How to Add a Grid Report
    • MicroTutorial: How to Create a Pie Chart
    • MicroTutorial: How to Use Filters
    • MicroTutorial: How to View, Run and Access Reports
    • MicroTutorial: Occurrences 101 – Introduction
    • MicroTutorial: Occurrences 101a – Create an Occurrence Record
    • MicroTutorial: Occurrences 101b – Edit an Occurrence Record
    • MicroTutorial: Occurrences 101c – Close an Occurrence Record
    • MicroTutorial: Occurrences 101d – BPD Code Assignment for Occurrences
    • MicroTutorial: Occurrences 101e – CTCAE Code Assignment for Occurrences
    • MicroTutorial: Config Management Deployment Series – 4. Import
    • MicroTutorial: Config Management Deployment Series – 3. Upload
    • MicroTutorial: Config Management Deployment Series – 2. Backup
    • MicroTutorial: Config Management Deployment Series – 1. Sharefile
    • MicroTutorial: Config Management Deployment Series – Intro to CM Tool
  • Other Resources
    • STEMSOFT Label Design Specification
    • Example Log for Downtime and Subsequent Data Entry into STEMSOFT
    • Barcoding with STEMSOFT
    • STEMSOFT Vendor Questionnaire
    • How does STEMSOFT assist with our FACT/JACIE accreditation requirements?
    • STEMSOFT Note: Domain Outage
    • STEMSOFT Printer Setup Instructions
    • SSL-DTA-FRM-063 STEMSOFT Project Team Matrix
    • STEMSOFT System Requirements
    • STEMSOFT – Functional Assessment Checklist
    • SSL-DTA-FRM-069-V01 – STEMSOFT Configuration Verification – Unverifiable Configuration
    • SSL-DTA-FRM-068-V01 – STEMSOFT Software – Deployment Dates: Configuration Management Packages
    • Advisory Notice: Mandatory Hotfix – Calculation of ‘c’ in ISBT Data Structure 005 and 006
    • STEMSOFT Label Catalogue
    • SSL-DTA-FRM-067-V02 – STEMSOFT Software – Inclusive Dates of Use
  • Policies
    • SSL-QAL-POL-006-V08 – Policy for Electronic Record Systems
  • Product GA Release
    • STEMSOFT CORD Release Notes
  • Sample Reports
    • SSRS – All Specimens (LAB/CORD)
    • SSRS – Audit Logs (LAB/CORD)
    • SSRS – Consumable Recall (LAB/CORD)
    • SSRS – Consumables (LAB/CORD)
    • SSRS – Cord Tissue Certificate (CORD)
    • SSRS – Equipment Maintenance (LAB/CORD)
    • SSRS – Key Quality Indicators (LAB/CORD)
    • SSRS – Occurrences (LAB/CORD)
    • SSRS – Offline DIN Report (LAB/CORD)
    • SSRS – Specimen Observations (LAB/CORD)
    • SSRS – Specimens Infused (LAB/CORD)
    • SSRS – Specimens With Recipient and Location by Collection Date (LAB/CORD)
    • SSRS – Subject Observations (LAB/CORD)
    • SSRS – Tank Inventory (LAB/CORD)
    • BI – Occurrences (LAB/CORD)
    • BI – Freezer Inventory Occupied Locations (LAB/CORD)
    • BI – Consumed Consumables – KQI (LAB/CORD)
    • BI – Inactive Specimens with a Current Location (LAB/CORD)
    • SSRS – Label Reconciliation Report (LAB/CORD)
    • SSRS – Treatments Planned (LAB/CORD)
    • SSRS – Database Usage Metrics Report
    • SSRS – Treatments Completed (LAB/CORD)
    • SSRS – Storage Locations – Occupied (LAB/CORD)
    • SSRS – Storage Locations – Empty (LAB/CORD)
  • Training Materials
    • Data Entry Tips and Tricks
    • Restricted content
    • Training Certificate Template
    • SSC-QAL-FRM-015-V01 – STEMSOFT Continuing Education Training Form
    • SSL-QAL-FRM-013-V01 – STEMSOFT CORD Training Form
    • Diagramming Process Example
    • Restricted content
    • Introduction to Treatments
    • SSL-DTA-SOP-011-V03 – STEMSOFT Troubleshooting, Support and Reporting an Issue with the Software
    • STEMSOFT Glossary
    • So you have a new hire…getting them started with STEMSOFT
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STEMSOFT HL7

17
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  • 200-Series Webinars
    • Integration and Outcome Analysis for Non-Techies
    • Integration and Outcome Analysis for Non-Techies (CLINIC)
    • STEMSOFT and Instrument Integration
    • Restricted content
  • Articles and FAQs
    • Can STEMSOFT integrate with automated instruments and devices? 
    • Can STEMSOFT integrate with particle counters and similar environmental and/or facility monitoring instruments?
    • Can STEMSOFT integrate my freezer alarms?
    • Does STEMSOFT interface with my environmental monitoring system?
    • Statement on Log4j Vulnerability CVE-2021-44228
  • Configuration Verification Forms
    • SSL-DTA-FRM-015-V04 – Interfaces
  • Other Resources
    • Restricted content
    • SSL-DTA-FRM-069-V01 – STEMSOFT Configuration Verification – Unverifiable Configuration
    • SSL-DTA-FRM-068-V01 – STEMSOFT Software – Deployment Dates: Configuration Management Packages
    • SSL-DTA-FRM-067-V02 – STEMSOFT Software – Inclusive Dates of Use
  • Product GA Release
    • SSC-DTA-FRM-060-V02 – STEMSOFT CLINIC GA New Feature Selection – v1.0.25733.0 (2023 05)
    • SSC-DTA-FRM-056-V02 – STEMSOFT CLINIC GA New Feature Selection – v1.0.25249.0 (2023 01)
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STEMSOFT FHIR

16
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  • 200-Series Webinars
    • Restricted content
    • Restricted content
    • Integration and Outcome Analysis for Non-Techies (CLINIC)
    • Integration and Outcome Analysis for Non-Techies
  • Articles and FAQs
    • Restricted content
    • Restricted content
    • Restricted content
    • Statement on Log4j Vulnerability CVE-2021-44228
    • Restricted content
  • Other Resources
    • Restricted content
    • SSL-DTA-FRM-069-V01 – STEMSOFT Configuration Verification – Unverifiable Configuration
    • SSL-DTA-FRM-068-V01 – STEMSOFT Software – Deployment Dates: Configuration Management Packages
    • SSL-DTA-FRM-067-V02 – STEMSOFT Software – Inclusive Dates of Use
  • Product GA Release
    • Restricted content
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STEMSOFT BI

60
  • 200-Series Webinars
    • Integration and Outcome Analysis for Non-Techies (CLINIC)
    • STEMSOFT BI and Reporting Resources
    • How to Specify a Report
    • Introduction to STEMSOFT BI 201 Orientation
    • Introduction to STEMSOFT BI 202 Running a Report
    • Introduction to STEMSOFT BI 203 Creating a Report
    • STEMSOFT BI 204 A Quality Approach to Reporting
  • Articles and FAQs
    • BI License Renewal – 2025-2028
    • Statement on Log4j Vulnerability CVE-2021-44228
    • Does STEMSOFT interface with my environmental monitoring system?
    • Can STEMSOFT integrate my freezer alarms?
    • If we use Avery labels, will the labels print directly to an Avery-specific label sheet?
    • STEMSOFT and PrintNightmare
    • Your STEMSOFT Upgrade Release Process
    • Introducing STEMSOFT MicroTutorials
    • Restricted content
    • Is there a way to hide observations within a record?
    • Does the system alert you to order supplies?
    • Describe the system’s approach and ability to generate reports and statistical analysis
    • What is STEMSOFT BI?
    • Restricted content
  • Configuration Verification Forms
    • SSL-DTA-FRM-023-V03 – Reports
  • Example SOPs
    • SSL-DTA-SOP-001-V07 – User Administration
    • SSL-DTA-SOP-008-V05 – Procedure for Updating STEMSOFT Licenses
    • SSL-DTA-SOP-009-V05 – Procedure for Importing Reports into STEMSOFT
  • MicroTutorials
    • MicroTutorial: How to Create a Bar Chart
    • MicroTutorial: How to Add a Grid Report
    • MicroTutorial: How to Create a Pie Chart
    • MicroTutorial: How to Use Filters
    • MicroTutorial: How to View, Run and Access Reports
  • Other Resources
    • SSL-DTA-FRM-069-V01 – STEMSOFT Configuration Verification – Unverifiable Configuration
    • SSL-DTA-FRM-068-V01 – STEMSOFT Software – Deployment Dates: Configuration Management Packages
    • SSL-DTA-FRM-067-V02 – STEMSOFT Software – Inclusive Dates of Use
  • Sample Reports
    • BI – Occurrences (LAB/CORD)
    • BI – Freezer Inventory Occupied Locations (LAB/CORD)
    • BI – Consumed Consumables – KQI (LAB/CORD)
    • BI – Inactive Specimens with a Current Location (LAB/CORD)
    • Restricted content
    • Restricted content
    • Restricted content
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  • Training Materials
    • STEMSOFT BI Manuals
    • BI 202 – Case Studies for Running Reports in STEMSOFT BI
    • BI 201 – Case Study for Verification of BI Integration
    • BI 203 – Case Studies for Creating Reports in STEMSOFT BI
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StemLab

11
  • Restricted content
  • Articles and FAQs
    • Restricted content
    • How do I customize the ISBT Donation ID in StemLab?
    • How long will STEMSOFT legacy applications need to be retained?
    • Statement on Log4j Vulnerability CVE-2021-44228
  • Other Resources
    • StemLab System Requirements
  • Product GA Release
    • StemLab 3.7.8 Release Notes
  • Training Materials
    • StemLab Admin User Tutorials
    • StemLab End User Tutorials
    • StemLab Turnkey Database Tutorials
    • StemLab ISBT Package
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General Support

150
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  • 200-Series Webinars
    • Functional Check In: Assessment of your Software Use
    • 2026 EBMT, ISCT, and FHIR Working Group Recap
    • How to – Config Management Deployment
    • STEMSOFT BI Dashboards
    • STEMSOFT and AI
    • Clinical Pathways – What they Mean, What they Do
    • FACT 9th edition Standards and Downstream Effects on STEMSOFT
    • Restricted content
    • Chain of Identity Identifier Refresher
    • Recap of AABB 12th Edition Standards
    • 2025 ISCT Annual Meeting Recap
    • 2025 Users Group – Product Updates
    • Kanban Inventory Management
    • Validation for GA Upgrades
    • ISCT 2024
    • HL7 FHIR, what comes next?
    • ASTCT and CIBMTR Tandem Meetings Recap
    • Integration and Outcome Analysis for Non-Techies
    • Chain of Identity Identifier in STEMSOFT Pt. 2
    • Chain of Identity Identifier in STEMSOFT Pt. 1
    • Recap of AABB 11th Edition Standards
    • Introduction to CLINIC Workflows
    • Remote Vendor Audit – 2023
    • Functional Check-In: Assessment of your Software Use
    • Data Integrity
    • So your Inspector Wants to do a Tracer
    • Recap of AABB 10th Edition Standards
    • How to Maintain Inspection Readiness
    • Recap of FACT/JACIE 8th Edition Standards
    • 2025 Users Group – Remote Vendor Audit
    • STEMSOFT Support Portal Overview
    • How to Train your Staff
    • User Administration and Account Management
  • Articles and FAQs
    • Can we scan documents directly into STEMSOFT?
    • My printed barcodes are not readable and are fuzzy, smeared, or lack definition.
    • What is the maximum file size supported in Sharefile?
    • How does STEMSOFT assist with our FACT/JACIE accreditation requirements?
    • BI License Renewal – 2025-2028
    • Statement on Log4j Vulnerability CVE-2021-44228
    • Thank you – 2021 Virtual STEMSOFT Users’ Group Meeting
    • Upcoming Deployment Freeze
    • Why does STEMSOFT store all date/time values in Coordinated Universal Time (UTC)?
    • Why should we use ISBT 128 labeling?
    • Survey – Product Processing Summary Report
    • STEMSOFT and PrintNightmare
    • Your STEMSOFT Upgrade Release Process
    • SSL-DTA-SOP-011-V03 – STEMSOFT Troubleshooting, Support and Reporting an Issue with the Software
    • Introducing STEMSOFT MicroTutorials
    • Restricted content
    • Restricted content
    • 2 Digit Years
    • STEMSOFT Users’ Group Meeting – 2019 04
    • Secure File Transfer
    • Are clustered database servers supported?
    • What is STEMSOFT’s policy on patch management?
    • What is the anticipated lifetime growth of the STEMSOFT database?
    • What browser versions do you support?
    • How does STEMSOFT support purging or archiving of data?
    • Does STEMSOFT support encryption of the database or web page?
    • Does STEMSOFT have any antivirus exclusions?
    • Restricted content
    • What are the back up procedures for the database?
    • Restricted content
    • Restricted content
    • Is there a way to hide observations within a record?
    • How to set up multiple printers to a single label ? (i.e. one printer goes down for maintenance) 
    • How often and how does STEMSOFT update the ISBT description codes?
    • How many cases do I need review when validating a data migration? 
    • How does STEMSOFT handle duplicate identifiers? 
    • How does STEMSOFT handle simultaneous users? 
    • How does STEMSOFT address system downtime and disaster recovery? 
    • How do you handle deletions within STEMSOFT?
    • How do system upgrades work? 
    • How do I change a username?
    • How can STEMSOFT document emergency testing and COVID-19?
    • How are user logins and passwords managed?
    • For Subject, how can I search by a combination of first and last names?
    • Does the system time out if you are on a record?
    • Does STEMSOFT control physical access to systems and PHI?
    • Describe the system’s approach and ability to generate reports and statistical analysis
    • Can we migrate legacy data from third party systems into STEMSOFT?
    • What is included with your STEMSOFT Annual Subscription license?
    • What is the purpose of Occurrence within STEMSOFT?
    • What is your change management process?
    • What kind of scanners and printers are required for Consumable labels?
    • What software and configuration support does STEMSOFT provide vs what is my IT department responsible for?
    • Who is responsible when upgrades are released for Microsoft SQL?
    • Restricted content
    • How do I find my STEMSOFT application log files?
    • How do I update my STEMSOFT License?
    • Is STEMSOFT 21 CFR Part 11 compliant?
    • How does the audit trail work? 
    • How does STEMSOFT ensure HIPAA compliance?
    • How does STEMSOFT comply with GDPR? 
    • Restricted content
    • FACT 7th Edition Standards are in effect
  • Other Resources
    • STEMSOFT Vendor Questionnaire
    • SSL-DTA-FRM-063 STEMSOFT Project Team Matrix
    • STEMSOFT – Functional Assessment Checklist
    • SSL-DTA-FRM-069-V01 – STEMSOFT Configuration Verification – Unverifiable Configuration
    • SSL-DTA-FRM-068-V01 – STEMSOFT Software – Deployment Dates: Configuration Management Packages
    • Advisory Notice: Mandatory Hotfix – Calculation of ‘c’ in ISBT Data Structure 005 and 006
    • STEMSOFT Label Catalogue
    • SSL-DTA-FRM-067-V02 – STEMSOFT Software – Inclusive Dates of Use
  • Newsletters
    • Newsletter Issue 1 – 2018 09
    • Newsletter Issue 2 – 2018 12
    • Newsletter Issue 3 – 2019 03
    • Newsletter Issue 4 – 2019 06
    • Newsletter Issue 5 – 2019 09
    • Newsletter Issue 6 – 2019 12
    • Newsletter Issue 7 – 2020 03
    • Newsletter Issue 8 – 2020 06
    • Newsletter Issue 9 – 2020 10
    • Newsletter Issue 10 – 2020 12
    • Newsletter Issue 11 – 2021 03
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